Frequently asked questions

Shipping

Are there any known health risks? How difficult is it to keep my RealDoll in a sanitary condition?


There are no known health risks associated with RealDoll products. Each
RealDoll receives a thorough acetone bath after fabrication. Keeping the
doll in a sanitary condition is easy – your doll can be cleaned with a mild
soap or detergent. Every RealDoll comes with a cleaning kit and easy-to-
follow instructions for care and use.




My doll’s wig is not attached to her head? how do I make it stay on better?


Inside the wigs there are small clips at the back which allow you to adjust
the fit of the wig on the skull cap. Make the wig as tight as possible. If you
would still like it to be held more securely in place, you can use standard
wig pins available from any wig shop and pin the wig directly to the silicone
skull cap.




Can I use cosmetics on my RealDoll?


If you are planning to use cosmetics to change the look of your doll, we
recommend that you specify “natural” colors on your order. Liquid eyeliner
and powdered cosmetics (blushes, eye shadows, powder foundations, etc.)
work very well on RealDolls. However, cream/oil-based makeup (such as
liquid foundation) won’t disperse well on silicone. Eyebrow pencil and
lipstick can be applied with reasonable effectiveness and these cosmeticscan rub off easily. Otherwise, your RealDoll can be cleaned with normalcosmetic removers and/or mild detergents. Avoid removers that are too oily,as they will be difficult to clean from the silicone skin.








I want to bathe and shower with my doll. Is there anything I need to be careful about, like water temperature or duration?


Silicone rubber can withstand over 400 degrees of heat. You can soak your
RealDoll in a hot bath, or put her under an electric blanket to give it lifelike
body heat. A RealDoll’s silicone flesh retains heat very efficiently.




I want to bathe and shower with my doll. Is there anything I need to be careful about, like water temperature or duration?


Silicone rubber can withstand over 400 degrees of heat. You can soak your
RealDoll in a hot bath, or put her under an electric blanket to give it lifelike
body heat. A RealDoll’s silicone flesh retains heat very efficiently.




Can water become trapped inside the doll?


No, water cannot get trapped inside the doll as the dolls are solid silicone.
The bodies of the dolls are not hollow.




Are there items of clothing which can actually damage my doll?


Dark clothing which is dyed with low quality dyes can stain the silicone if the
doll is stored with these items on for long periods of time (10 days or more).
As a precaution, wash all dark and vibrant colored clothes before putting
them on your doll. Very tight or binding straps left on your doll over an
extended period of time can form dents in her flesh, much the way it does
on a real person; unlike a real person’s flesh, however, the silicone can lose
shape memory. In other words, it’s fine to dress your doll in corsets or
underwire bras, etc., but don’t store her in these types of clothing for
extended periods of time.




Can I dress my doll in any type of clothing?


Yes, you can dress your doll in anything you like but we recommend
avoiding thick clothing such as denim jeans or boned items like corsets if
you are leaving the doll dressed. Tight or heavy clothing can leave an
impression in the silicone which will become permanent after a while (10
days or more). If you wish to put jeans on your doll we recommend putting
pantyhose on it first so that the denim will slide over the silicone. Shirts that
button, tie, snap or zip closed are easier to put on dolls than tops such as T-
shirts or pullovers. You can now purchase beautiful clothing to fit your doll
directly through us. For more information visit our store.




How do I clean my doll?


A cleaning kit is included with every doll which consists of a douche ball and
antibacterial soap. As soon after you have used your doll as possible, flush
the cavities out with warm water and antibacterial soap. The face of the doll
can be removed for easy cleaning. You can run the face under hot water to
clean it but avoid wetting the eyelashes.




How do I move my doll?


The best way to move your doll is to have him or her on a rolling chair such
as a wheelchair or office chair. This makes it easier for you to avoid injury
and it is less likely the doll will be dropped. When this is not an option,
either lift the doll in the bridal lift (one arm behind the shoulders, the other
beneath the knees) and lift with your knees rather than your back, or lift the
doll from under its arms to carry it. Make sure to keep the hands in a
protected position crossed over the doll’s chest, or over your shoulders to
avoid damage when the doll is set down. For sex, you can use sex swings,
light bondage kits and pillows to lift and pose your doll for play. When
bending a joint, use a firm two-handed grip with one hand on either side of
the joint. Firmly and slowly move the joint to the desired position being
careful not to twist the silicone unnaturally. Never try to pull your doll
towards you by the hands as this can severely damage the wrists.




What is the best way to store my doll?


For best maintenance of your doll, it should preferably be stored hanging in
a neutral position, with legs slightly spread, from the provided neck bolt.
The neck bolt is removable for when you are using the doll or when it is
lying down. When storing your doll, avoid creases in the silicone as these
creases can become permanent over time. If you prefer to store your doll
lying or sitting down, make sure to move it regularly to avoid flat spots
developing on the buttocks, legs or breasts. If a flat spot or crease develops
it will be permanent. The crates in which the dolls are shipped are suitable
for storage. For dolls such as bodies 5, 9 and 10 with large breasts, a soft
bra should be kept on the doll when she’s in storage. You should not leave
boned or underwire bras or clothes on a RealDoll for long periods of time
(more than 10 days).




How much weight can the doll support?


RealDolls can safely support over 400 lbs.




How does sex feel with a RealDoll?


When penetrated, a vacuum is formed inside the doll’s entries which
provides a powerful suction effect. This effect is strongest in the RealDoll’s
oral entry. Some of RealDoll’s users have reported intense orgasms due to
this specific feature. If you are especially interested in oral sex with your
doll, we recommend faces with larger mouths such as the faces 12 (Britney)
and 16 (Gabrielle).




Tell me more about the doll’s entries.


The inside of the vaginal and anal entries are molded as part of the dolls
and have texture and shape which make them feel very much like a real
person. A RealDoll’s vaginal lips can be stretched apart very realistically
and the newly sculpted labia are even more realistic than our old style labia.
All new dolls delivered after February 2008 will have the new, ultra-realistic
labia. The oral entry has very soft, stretchy lips, ultra soft tongue, soft
silicone teeth, and a hinged jaw that opens and closes very realistically. The
tongue can be removed to allow for more space and easy cleaning. The
inside of the mouth is ribbed for a very pleasurable effect.




What kind of lubricants should I use?


Always use a water-based lubricant such as ID Lube. Water-based
lubricants are easy to clean up and will not harm the silicone. You should
not use oil-based, petroleum-based or silicone lubricants.




Can I use my doll or RealDoll accessory item without lubricant?


For your pleasure and for best maintenance of your silicone love toy, you
should always use plenty of lubricant.




How do you have sex with a RealDoll?


Female RealDolls have 3 entries for penetration – oral, anal and vaginal.
The male dolls have 2 entries for penetration ? oral and anal. These entries
are designed to give ultimate pleasure and are made of resilient silicone.
Although the orifices are designed to accommodate most sizes, we are able
to use smaller or larger inserts by special request. It is very infrequent that
someone requires a special insert size however. For best enjoyment with
your doll, ALWAYS use a water-based lubricant! We recommend ID Lube.




What is the range of the doll’s joints?


RealDoll joints have a very good range of movement — about 180 degrees
or more, in most cases. The skeleton used in our dolls moves in nearly all
of the ways a real human being does.




How flexible are RealDolls?


RealDolls’ silicone skin is extremely flexible and will sustain almost any
reasonable position. There are some positions which are more stressful on
both the silicone flesh and the internal joints. RealDolls cannot be “twisted
into a pretzel,” compressed into a tight fetal position, or squeezed into a
small storage area, and expected not to break or tear. These dolls are
designed to be posed in positions that are natural and painless for most
adults. Over-straining a joint can result in a break.




How strong are the doll’s joints?


RealDoll joints are made from stainless steel. They’re very strong and
designed to bend in a very humanistic way. Although the joints are strong,
bending a joint in an unnatural way or forcing the doll into a position that
would be difficult for most people could result in a joint break and is
considered misuse of the doll. Joints can be stiff when a doll is new and
joints should be posed using a firm, two-handed grip on either side of the
joint being careful not to twist the silicone unnaturally. The joints can make
a slight creaking sound which is normal and will become less noticeable
over time. Joints should be expected to loosen with use.




How do I pose and protect my doll’s hands?


When moving your doll, always make sure the hands are out of the way.
Never let your doll fall onto its hands as this can cause the finger wires to
poke through the silicone. When carrying the doll it is best to put its hands
over your shoulders or crossed over its chest. Always pose the hands
gently and avoid putting pressure on the fingers. Should one of the wires
poke through, you can easily push it back into the silicone. You can opt to
use a silicone repair kit to patch the fingers or leave them as they are.




Can a RealDoll’s fingers close and grip?


RealDoll fingers have internal wires that allow you to pose the hands, close
them and make them hold very light items. The grip is not strong and the
fingers should be handled with care.




Can a RealDoll support itself enough to do it “doggy” style?


No, you will need to use a support to assist the weight distribution for doggy
style. The RealDoll shoulder, elbow and knee joints do not lock and the
dolls cannot support their own weight. We recommend supporting the doll’s
upper body with pillows to assure that this position will be maintained during
use. Posing the doll over a table or sofa also allows for doggy style
positions.




Can the dolls stand upright, unsupported?


RealDolls cannot stand upright unsupported. The skeletal system is too
flexible and collapsible to allow a doll to stand upright. The doll has the
poise and relaxed state of a sleeping girl. The skeleton will hold a position
as long as there is not a strong force against it, such as gravity. We try to
shoot many of our photos of the dolls without supports but in some images
the supports have been removed for artistic quality. Dolls can be
suspended on chains from the neck bolt on a beam or joist, or they can be
supported on stands. The doll can sit unsupported in some positions.




Can my doll sit, stand, and hold poses?


Yes, you can pose your doll in most positions an average person can
achieve without pain. The dolls cannot support their own weight, however,
and will sometimes require a stand or support for certain poses. The doll
can hold the pose you put it in as long as no strong forces are applied to the
limbs in that pose.













Doll Care and Maintenance

Can the doll’s hair be styled normally?


RealDolls are provided with high quality synthetic wigs that can be removed
for styling, cleaning, or full replacement with any commercial wig. When
brushing a long wig it is best to use a metal brush or comb and start
brushing small sections close to the hair tips. Brush out sections of hair
about 3 inches from the ends until they are smooth and gradually work your
way up the wig towards the “scalp”. This will avoid tangling the wigs.
Synthetic fiber wigs are easier to maintain than human hair wigs.




Can the doll’s hair be styled normally?


RealDolls are provided with high quality synthetic wigs that can be removed
for styling, cleaning, or full replacement with any commercial wig. When
brushing a long wig it is best to use a metal brush or comb and start
brushing small sections close to the hair tips. Brush out sections of hair
about 3 inches from the ends until they are smooth and gradually work your
way up the wig towards the “scalp”. This will avoid tangling the wigs.
Synthetic fiber wigs are easier to maintain than human hair wigs.





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